Shipping policy
Shipping
We ship to almost every country, and shipping is free on all orders.
Handling time
Orders are processed and handed over to the carrier within 2 to 4 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
Delivery time
After processing, delivery usually takes 7 to 12 business days, depending on your country and the carrier. Remote areas can take longer. Processing time and delivery time are separate, so the total can reach about 16 business days. You will get an email with a tracking link as soon as your order ships. Larger orders can arrive in more than one package. If your parcel has not arrived after 30 days from the order date, contact us and we will trace it with the carrier.
Customs, duties and taxes
Orders sent across borders can be charged import duty, VAT or handling fees by the destination country. These charges are not included in our prices and are paid by the recipient. Your local customs office can tell you what applies.
Addresses
Please check your delivery address carefully before you pay. If a parcel is returned to us because of an incomplete or wrong address, we can send it again once you cover the new shipping cost.
Lost or damaged parcels
If your parcel is lost or arrives damaged, write to us at support@nurivita.shop with your order number and we will send a replacement or refund you. See our Returns and Refunds page for details.
Seller: FR7 ENTERPRISE LLC, 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, USA. Phone: +1 754 219 1014. Email: support@nurivita.shop.